This system will allow you to make arrangements for a funeral online. It has been designed for those who cannot, or do not wish to, make funeral arrangements in person. The system will guide you through all steps necessary when choosing a funeral service for your loved one and will include every aspect of the funeral. Using this service, you will be able to choose funeral transport, coffin or casket, service details, cemetery or crematorium, minister, floral arrangements etc.
Once you submit this information, we will contact you by telephone to confirm the details and will then send all necessary paperwork to you for your signature. We will help and advise you in every way to ensure that all necessary legally required papers are completed and, upon receipt of completed paperwork, we will arrange a confirmed date and time for the funeral service at your chosen location.
Please note that, due to the nature of this service, we require full payment for the funeral service in advance. We will include an invoice in the paperwork pack that we send to you. Payment may be made by bank transfer, credit or debit card or by cheque.
The Cancellation of consumer contracts made in the consumer’s home or place of work etc. regulations, may give you the right to terminate any agreement with us within the cooling off period of 14 days.
Once we have received your signed paperwork, including a signed copy of our business terms, we may supply certain goods and services before this cooling off period is completed. In the event that you exercise the right to cancel our agreement with you during the cooling off period, you will be required to pay a reasonable amount for any goods and services already supplied. We will include a form explaining this in detail within your paperwork pack.
If you require clarification of anything within this online arrangement, or if you need any help or advice at all, please do not hesitate to contact us. We are available for personal help and assistance 24 hours of the day, every day of the year. We will be always happy to help you.
PLEASE NOTE THAT ALL FIELDS MARKED WITH AN ASTERISK MUST BE COMPLETED