Our Services

This website is intended to describe some of the services that we offer and to give information that may be required. It is of course impossible to cover all eventualities and situations in any website, but if you would like further advice on any particular point, please feel free to telephone, email, write or call, all our details are on the Contact Us page. We provide a 24 hour service every day of the year and you can be assured of immediate personal help and advice at all times. Our motto: "Our Family Serving Your Family" is important to us and relevant in everything that we do to serve the community. We are here at all times to serve you.

Miles and Daughters is very much a fully independent, family owned and run service synonymous with all that is best in funeral direction. The services and facilities provided at our prestigious premises in Reading, Winnersh, Bracknell, Crowthorne and Twyford have been carefully and thoughtfully developed to provide a combination of immediate attention, personal care, efficiency and professionalism.


Jaguar HearseVintage HearseFloristry tribute

When called upon to arrange a funeral, complete responsibility is taken to guide you through the procedures which have to be followed, we will deal with all the formalities and legal requirements ensuring relatives have no more to worry about than is absolutely necessary at this difficult time.


The funeral service is a testimony to a person's life. As well as a recognition that this unique and special individual has died, it is one of the first steps for a family in coming to terms with their loss. Miles and Daughters recognise that the funeral is special for each individual family and strive to ensure that every funeral is individual and special, paying particular attention to cultural and religious beliefs.


At Miles and Daughters we pride ourselves on our experience and professional ability to arrange or assist with the traditional funeral rites and customs of many cultures and religious beliefs.


We are also aware that many families have concerns regarding the cost of funerals and have therefore provided a system whereby anyone can gain an immediate, anonymous and accurate estimate for a funeral.


Our family endeavours to be as helpful and thoughtful as possible. Although we are available for immediate personal attention at all times of the day or night and every day of the year, for those who cannot or do not wish to attend our offices, we have designed an online funeral arrangement form. This form, believed to be the only one of its type in the UK, allows our clients to make every decision regarding a funeral service, in the comfort of their own home.


Within this website we have endeavoured to explain, in some detail the services we provide, and to describe the facilities available to every client. We hope that we have given information which may help you through this difficult time. There is, naturally, no substitute for personal service and we would invite you to call at any time of the day or night, where a member of our family is always available, should you require any help or advice.


Miles and daughters Independent funeral directors

Why choose us?

What makes us different to other funeral directors?

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funeral services, premises and showrooms

Funeral Services

We are able to supply any type of service to suit our client's needs.

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other funeral services, florist and donations

Other Services

We offer many other services to complete the funeral.

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Traditional funerals, horse drawn hearse

Traditional Funerals

Miles & Daughters have a wonderful reputation for traditional old fashioned service, with the highest possible standards.

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Envirofriendly funerals and coffins

Green Funerals

When an environmentally friendly or ‘green’ funeral is desired, Miles and Daughters have many ways in which we can help.

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handemade coffin

DIY Funerals

We know that, for a variety of reasons, some families like to carry out funeral arrangements without a funeral director.

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prepaid funeral plans

Pre-paid Funerals

Increasingly people are making their own funeral arrangements in order to make things easier for those left behind.

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Memorial masonry services

Memorial Masonry

Throughout history, it has been the custom to honour the memory of those we love by erecting a lasting memorial.

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Rememberance & memorial services

Remembrance & Memorial Services

It is becoming increasingly popular for familes to have a private funeral service followed by a later remembrance service.

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Our Vehicles

We are able to supply a large choice of funeral vehicles to suit every taste. Please click on the links below to see more information.


Jaguar hearse

Current Fleet

We have available, fleets of new Jaguar XJ and classic Rolls Royce funeral vehicles.

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Vintage hearse

Vintage Fleet

Miles and Daughters are pleased to offer our vintage vehicles for use by our clients.

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Specialist fleet, horse drawn

Specialist Fleet

In addition to horse drawn funerals we offer a wide range of bespoke funeral transport.

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Our Premises

In order to provide the best possible service for our clients, we have established five separate funeral homes, based in Reading, Winnersh(Wokingham), Binfield (Bracknell), Twyford and Crowthorne.

Wokingham premises, winnersh, berkshireBracknell premises, binfield, berkshireTwyford premises, Twyford, berkshireCrowthorne premises, Crowthorne, berkshirereading premises, caversham, berkshire

Each of our premises include private offices for families to make funeral arrangements, together with purpose built and fully equipped areas to ensure your loved one is cared for with respect and dignity.


Our Dedicated Chapels of Rest are available at all times for your convenience to provide peaceful surroundings to say a final goodbye. Reading, Winnersh, Bracknell and Crowthorne have large chapels and Twyford has a smaller, more intimate chapel. We provide an environment where you and your family can spend time together peacefully and privately. Often, the bereaved find comfort in placing a memento of personal significance with the deceased such as a letter, photograph, or a flower from the garden. We will gladly do this for you if you prefer not to visit the chapel personally


If required we can usually arrange free transport to our premises for you to make arrangements and visit the chapels. Alternatively we are happy to visit you at your home at no extra cost, to make the arrangements at a time convenient to you. At Miles and Daughters our aim is to assist you in every way that we can, so please do not hesitate to ask.


To see details of our individual funeral homes please use the links below.


Reading premises, caversham, funeral parlor


Tamela House, Caversham

Tel: 0118 959 0022

Wokingham premises, winnersh branch


Isabella House, Winnersh

Tel: 0118 979 3004

twyford premises, twyford branch


Old Clock House

Tel: 0118 934 5474

Bracknell premises, binfield


Ivydene House, Binfield

Tel: 01344 452020

Crowthorne premises, branch showroom


Alicia House, High St

Tel: 01344 774932

memorial workshop premises

Memorials Workshop

Mileswood House

Tel: 0118 979 3004

Our Team

We are very proud of the people who work at Miles & Daughters. Our family are extremely lucky to employ a team of dedicated and thoughtful people who genuinely care about the service that they supply to the bereaved. We would like to introduce them to you below:

  • Adam Miles FRSA DipFD MBIFD

    Adam was born and raised in Wokingham, his family's businesses have served the town for three generations. He entered funeral service more than thirty years ago, qualifying as a funeral director in 1990 and training as an embalmer in 2002. Adam's dedication to the profession was recognised in 2003 when he was elected the youngest ever National President of the National Association of Funeral Directors. He is very proud of the very high standards at Miles & Daughters and is always available to personally arrange and conduct funerals. Adam is a Fellow of the Royal Society of Arts, a Liveryman of the City of London and also holds the Freedom of the City of London. Adam lives in Arborfield village with his two daughters, Isabella and Tamela.

  • Vanessa Roberts BA (Hons)

    Vanessa was born and raised in Reading. Having spent her school days in Wokingham she studied, also at Reading, for an arts degree, specializing in graphic design. As our Community Liaison Manager, Vanessa is responsible for maintaining our relationships with medical professionals, clergy and other caring professions. Vanessa is responsible for the design and print of our newsletter and publicity materials, including the production and delivery of the public presentations that we provide to groups throughout the area. Vanessa is also our webmaster. She designed and maintains this website. Vanessa is an accomplished show jumper and has widely competed in the sport, notably at Hickstead and the Festival of Show Jumping (SCOPE). In 1998, Vanessa came 5th in the show jumping section of the Horse of the Year Show. Vanessa lives in Reading.

  • Sarah White

    Sarah was born and raised in Yorkshire but lived for many years in the Welsh countryside. Sarah has always had an interest in helping others. She spent twenty years in the support and care industry, working particularly with young people. Sarah particularly enjoyed working in a further education college, supporting students with learning and physical disabilities and behaviour problems on a wide range of courses. Having had a lifelong interest in helping and supporting others, it seemed a natural move for Sarah to join the funeral profession. We are delighted that she chose to join us as manager at Miles & Daughters in Winnersh. Since joining our loyal team, Sarah's gentle humour, positive attitude and attention to detail have made her very popular with colleagues and clients alike. She is currently studying for the industry standard qualification in Funeral Arranging and Administration. Sarah enjoys cycling, baking and seeing the sights and culture of her home city.Sarah has one teenage daughter and lives with her partner, Mike, in London.

  • Roger Chable

    Roger originally comes from Guildford. After nine years in the Royal Navy, Roger had a long career in electronics. After leaving the field, he became involved in Insurance for over 18 years before retiring in 2000. Not wishing to be bored, Roger decided to follow an entirely new career path and came to join us at Miles & Daughters. He has become a much liked and respected member of our funeral team. Roger enjoys lawn bowling, and is happily involved in his Masonic lodge. Roger is married to Patricia and lives in Woodley.

  • Charlotte Ryall MSc BA (Hons)

    Charlotte grew up in Newbury and attended both Bristol and Bournemouth Universities to gain a 2:1 BA in Archaeology and Anthropology and an MSc in Forensic and Biological Anthropology. With a host of varied interests, Charlotte has worked as an animal researcher at Bristol Zoo, a volunteer museum curator, and a secretary to the University of Bristol Archaeology and Anthropology Society. Most recently, Charlotte spent two years as a Project Coordinator for a small networking firm in Bracknell, and has been a Forensic Biological Anthropologist for Kenyon International Emergency Services in Namibia. Having worked closely with people from all aspects of the funeral industry, Charlotte decided that she would like to join a reputable family run business and came to join us at Miles & Daughters as our Manager at our Reading office. Having been trained as a funeral arranger, our company is supporting Charlotte as she studies for her industry standard qualification in funeral arranging and administration and will be further supporting Charlotte in her studies to become a professionally qualified embalmer. Charlotte currently lives in Wokingham with her fiance Olivier.

  • Joanna Rinaldi

    Joanna was born and raised in Reading where she achieved 3 A Levels in Health and Social Care at Prospect School. Previously, Joanna had worked for Creams- a dessert parlour. Although Joanna loved the friendly environment there, she longed to go on to use the knowledge she had gained within the Health and social care sector. She left Creams to become a trainee dental nurse but soon discovered that she wanted more interaction with people. Looking for a change of career, Joanna came to Miles & Daughters, to work in our Caversham Road office as assistant to Charlotte Ryall. Now having become firm friends, Charlotte and Joanna enjoy providing the highest level of care to their clients.

  • Josie Bennett

    Josie was born in Hastings and moved to Reading when she was 3 years old. After her studies, Josie took a managerial post at McDonalds, where she met her husband Jerome, who also works for Miles & Daughters. After nearly nine years at McDonalds, Josie decided on a complete change of direction and came to join us at Miles & Daughters. The daily challenge of helping people at their time of need has given Josie tremendous satisfaction. When she is not working, Josie likes to relax with her children and her friends. Josie also enjoys reading and is particularly interested in beauty therapy. Josie lives in Reading with her husband Jerome and their two little girls, Carmel and Shanice.

  • Lisa Downing

    Lisa has lived in Caversham all her life and is married to Andy. Between them they have four daughters. Throughout her working life she has always been in the caring professions. Lisa worked for many years in hospital, later moving on to become a special needs teaching assistant. A desire to help people at their lowest point has brought her into the funeral industry and she is adamant that the feeling that she can make a difference to how people cope at their lowest times is the one thing that will see funeral service being her career for life. Outside of work she enjoys spending time with family and friends.

  • Roger Coles

    Roger spent over 33 years as a psychiatric nurse at Broadmoor Hospital. Having taking early retirement in February 2008, Roger decided that a change was as good as a rest and came to work with us in March 2008. Since then, Roger has worked hard to become our senior funeral director. His remarkable ability to multi task, coupled with an understanding of grief and genuine empathy for the bereaved, have combined to make Roger highly regarded by all who know him. Roger is also the Provincial Librarian and Curator at Sindlesham Masonic centre. He is married to Cecilia and lives in Sandhurst.

  • Andrew Weston

    Born in Birmingham, Andrew moved to Reading after meeting his future wife at a party and finding himself unable to forget her. He has spent many years as a professional driver, with stints at the Reading Corporation Bus Company and latterly as a coach driver with Horseman Coaches. Andrew decided that he would like a change of direction and gained employment with a large funeral director in Reading where he gained experience as a memorial mason and funeral assistant. Andrew lives in Reading with his wife, Cathy. They have three children, Carla, Terrie and Michael.

  • Jerome Bennett

    Jerome was born and raised in Reading. Jerome has a lifelong interest in football and qualified as a football coach at the tender age of 16. He is very involved with charity work, helping disadvantaged children through football training. His first job was at McDonalds where he met his wife, Josie, who runs our Bracknell office. Jerome worked for a large independent funeral directors in Reading until deciding that he wanted a change of direction and is now part of our funeral team. Jerome lives in Reading with his wife Josie and their two girls, Carmel and Shanice.

  • Hugh Johnstone

    Born in Scotland, Hugh’s family moved to England when he was a schoolboy. Hugh trained as a horticulturist and found a career in that trade by joining H.M. Prison Service in 1975. After 35 years of service, Hugh took early retirement in 2010 and almost immediately came to work with us at Miles & Daughters. Hugh is often to be seen leading the funeral cortege as a funeral director. With his constant optimism and cheerful disposition he has become a much liked and highly valued member of our team. Hugh is an ardent motorcycle fan and is much involved in arranging motorcycling events. He particularly enjoys his trips to France with the CSMA. Hugh is married to Janet and they live in Farnborough.

  • Georgia Stevens

    Georgia is our relief manager and originally came to us as part of a Government Apprenticeship Scheme. Having had members of our own family training within the funeral profession since early ages and having seen them mature into fine funeral directors, we felt that we should give young people a chance and invited Georgia to train with us. Our faith was fully rewarded. Georgia has shown both dedication and passion for her role and has more than deserved the trust placed in her. She is now a much valued full time member of our team. Georgia has always been interested in working in the funeral business and it became her life time ambition to become a funeral director. She previously had a part time job working at Tesco, lives in Hook and is now studying for her industry standard qualifications in funeral arranging and administration.

  • Douglas Ogilvie

    Doug was born in Slough and his family moved to Tilehurst when he was only six months old. Doug was educated at Little Heath school and is a Reading lad through and through. Doug left school and began a career in retail management, beginning at Sainsbury stores in Reading and culminating in a senior management role at the Range in Reading. Having long wanted a change in direction, Doug joined Miles and Daughters and now, as our garage foreman, is enjoying the variety and meticulous nature of our work. He and his team are responsible for our immaculate funeral fleet of which they are justifiably proud. Doug is hoping to gain further qualifications within the funeral industry as he progresses with us. Being very keen on sports, he plays football for his local team whenever his baby daughter, Madison will allow him to! Doug Lives in Reading with his partner Carla and Madison.

  • Michael Weston

    Michael is the son of Andrew Weston. Having had members of our own family training within the funeral profession since early ages and having seen them mature into fine funeral directors, we felt that we should give young people a chance and invited Michael to train with us, under the watchful eye of his father. Michael is very keen on sports, in particular football. Michael lives in Reading with his parents.

Helpful Tools

Please click on the links below to see each of the helpful tools.

Online Funeral Cost Estimateer

Funeral Costs Estimator

To see an immediate, anonymous and accurate estimate for a funeral.

Donate in memory online

Donate in Memory

To donate in memory of a loved one.

Online Floristry section


To order flowers from our independent floristry specialists

Online Funeral arrangement form

Funeral arrangement

To arrange a funeral online.

Support Information

There will probably be many questions that you will seek answers to. Many of the answers will be included in this section. However, if you have any questions at all relating to your bereavement then please do not hesitate to contact us where one our family or a member of our friendly team will be pleased to help you at any time of the day or night.

Registion of Death

Registering the Death

h.m coroner

H.M. Coroner

Funeral fees and costs

Funeral costs

Bereavement support information

Bereavement Support

Useful links and addresses

Useful Addresses

nafd, national association funeral directors


Contact Us

You may telephone us or use the form below to contact us by email, a member of our family or one of our friendly team will respond as soon as possible.

Our main telephone number is - 0118 979 3004 Calls to our offices are answered 24 hours a day, every day.

Our Main office address is - Isabella House, 498 Reading Road, Winnersh, Wokingham, Berkshire, RG41 5EX.



Please take a look at our feedback information below by clicking on the links.

frequentley asked questions

Frequently Asked Questions

We are available 24 hours a day for any questions that you may have. Please do not hesitate to contact us at any time.

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Miles and Daugters testimonials


A selection of the comments, received in our offices from the families we have been privileged to serve.

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Diary of a Funaeral Director


An occasional diary with news, views and updates on Miles & Daughters, from our proprietor Adam Miles

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